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  2. Alterations & Returns

Alterations & Returns

Our policies and instructions on garment alterations and product returns.

Fit Promise

  • My suit doesn't fit, what options do I have?
  • What is the Return Policy?
  • Why does my first order have fit issues?
  • What is INDOCHINO's Fit Promise?
  • How do I know what my alteration claim time is?
  • What do I do if I receive a garment that has a quality or construction issue? 

INDOCHINO Showrooms

  • How do I make changes to my order after it's been purchased?
  • How do I change or cancel my showroom appointment?
  • Do showrooms accept walk-ins or do I need to make an appointment in advance?
  • What should I expect during my first appointment?
  • What is the status of my alterations?
  • What appointment type should I select?

Third Party Alterations

  • How much does INDOCHINO reimburse for local alterations? 
  • My garment is not alterable, what do I do next?
  • How do I get reimbursed for alterations?
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