Due to the made-to-measure process, once a purchase has been made, no cancellations or refunds can be actioned on the order.
Our garments are thoughtfully created on your unique body measurements and customizations. Production starts on the order immediately after purchase and we are unable to accept any changes to orders; customizations, measurements, fabric choices once an order has started production.
Before completing your order in the checkout page, please be sure to review your customizations and fabric choices, so the item is exactly as you'd like it to be upon delivery.
Should you need to make any updates to your existing profile, please reach out to your local showroom or our customer experience team.