If Klarna is unable to approve your payment request, they will notify you of the decision and reason. If you would like to discuss your payment review with Klarna, please contact them directly at 1-844-552-7621 or go to www.klarna.com/us/customer-service for assistance.
In the event that Klarna declines your payment, you will also receive an email from INDOCHINO with the next steps regarding your order. If you have any questions or concerns about your re-order, please contact us on live chat or email us at info@indochino.com.